Bogged down with client support requests? We'll take care of those!
As your agency grows, so does your support requests queue!
With GoWP, you’ve got a team of experts on standby ready to do what you or your client wants, when you want it.
We’ve got the support tasks covered, you focus on the higher value work!
Welcome to the world of stress-free WordPress:
You manage lots of sites that need constant editing and your clients want it done now! That’s where the expert engineers at GoWP come in.
The GoWP happiness engineers are on standby 24 hours a day, 7 days a week for whenever your sites give a call for help.
Kind of like Batman, but with a robot beacon instead of the bat.
What are content edits?
One content edit, or task, takes no more than 30 minutes to resolve and can generally be handled within the admin panel of your WordPress site.
For example: Adding or editing content like blog posts, WooCommerce products, pages, etc., editing menus and widgets, installing and activating plugins, and much more.
Have more complex issues? No problem! We’re happy to troubleshoot more complicated issues and then discuss what kind of resolutions we can offer to best fit you and your client’s needs.
Super simple workflow
It’s easy to get work done with GoWP. You can get in touch with our happiness engineers by making support requests via email.
1. You or your client emails a support request to your white label inbox, letting us know what needs to be done. It is received by our happiness engineers.
2. We review it to make sure we have all the information we need. And assign the task to a happiness engineer who completes it within 8 hours (usually much faster).
3. We let you and your client know the task is done. Thrilled with the service, your client tells you that your agency is the best there ever was!
White Label Email Support for Your Clients
Our service is ideal for agencies managing more than 100 sites. Our white-label service ensures that your clients get exceptional GoWP support while your agency gets the credit for doing the work! We’ll email your clients using your domain so that all WordPress support handled by GoWP appears to be coming directly from your agency.
You’ll also earn a healthy stream of recurring revenue that keeps your clients in the fold for future project work.
White label email support is optional and comes included in the Unlimited Support plan.